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Oli Sharpe

Email:oli@gometa.co.uk

Information Governance at Islington

London Borough of Islington

In the 2004 / 2005 financial year I started consulting for Islington to help develop its Information Governance approach, working with the Assistent Director of Customer Focus, Monika Singh to shape the initial ideas for an Information Governance Board, a Chief Information Officer (CIO) and a council wide network of Information Governance Officers (IGOs). I then briefly worked as the acting CIO as Islington worked to prepare for the full introduction of the Freedom of Infromation Act.

Initial Information Audit

Early in the 2005 / 2006 financial year I worked with the newly appointed Chief Information Office (CIO) at Islington, Jeremy Tuck, to undertake an initial council wide audit of the key information systems to get a broad view of the state of these systems.

Records Management

Later in 2005 / 2006 I worked again with the CIO, Jeremy Tuck, to develop and implement a corporate records management strategy. Amoung other things the strategy looked at how Islington could use the international standard ISO 15489 within their complex environment with nearly 100 records management systems across the council (both paper and electronic).

Every Child Matters (ISA agenda)

As well as records management, in 2005 / 2006 I also worked with the CIO to prepare Islington for it's obligations under the ISA agenda to improve multi-agency sharing of information about children. For the technical side of this work we looked at the issues around building a consent based secure messaging environment for agencies to share confidential information about children. We also looked at the significant implications of the development of the national Children's Index.

Implementing EDRM with Alfresco

In 2006 / 2007 I was involved with both the intial investigatory work and subsequent implementation project to introduce a corporate EDRM system at Islington. The initial investigations looked at what were the options for Islington to improve its electronic records management given the wide array of existing systems in place. We looked at cross system search approaches and federated records management approaches, as well as examinging in detail four document management systems (Documentum, DocuShare, SharePoint and Alfresco).

The eventual conclusion of this work was to adopt Alfresco as the document management system, targetting in particular the many disparate records that were currently held on Islington's shared drive. A key decision was to leave in place the line of business systems already in place (such as for building control or children services) that were found to already manage their records fairly well.

From November 2006 until March 2007 I then project managed and helped technically implement the Alfresco installation at Islington.